After a decade of reliance on ZenPlanner, Brooklyn Bridge Fencing is excited to announce our switch to Acuity Scheduling. This transition marks a significant milestone for our organization, one that enhances our scheduling efficiency and overall member experience.

Our journey with ZenPlanner served us well for ten years, but as our needs grew, so did our desire for a more tailored solution. We had been processing a considerable number of appointments and packages, and it didn’t go unnoticed. Acuity Scheduling reached out to us, intrigued by our volume and eager to understand how they could better serve our needs.

What truly impressed us was their commitment to collaboration. Acuity proposed a meeting with 13 of their team members, eager to gather our feedback and insights directly at Brooklyn Bridge Fencing. We were flattered by this gesture and recognized it as a genuine effort to engage with us as partners, not just clients.

During the meeting, we shared our experiences, discussed challenges, and highlighted what we were looking for in a scheduling platform. The Acuity team listened attentively, taking notes and asking insightful questions. It was refreshing to engage with a company that valued our input and aimed to adapt their service to fit our specific requirements.

The decision to transition to Acuity Scheduling aligns with our vision for the future. Their platform offers user-friendly features, seamless integration, and a customizable experience that we believe will greatly enhance how we manage appointments and member interactions.

As we embark on this new chapter, we are optimistic about the possibilities that Acuity Scheduling will bring. Our team is eager to explore its full potential and provide our members with an even better experience.